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A few of our projects
Some of our past digital case studies are listed here in summary. They range from technology implementations, to building case for change, managing stakeholders and vendor selection. The full version of cases studies can be accessed here.
01
Implementation of Oracle Netsuite ERP at Logistics Business (1 year)
Capabilities Applied
Vendor Selection
Digital Implementation
Change Management
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Brief
intoChange has structured the change program, mentored key leads and overseen transition from a legacy system to a Netsuite for a family business established in 1982. End-to-end project was conducted over 8 months for Finance and Warehouse Operations starting from the Request for Proposal to the assessment of vendors, setting up an internal structure for change and overseeing the documentation of processes, systems, and people.
02
Dealer Management System in Automobile Industry (3 years)
Capabilities Applied
Digital Implementation
Business Consulting
Organisational Change Management
Brief
intoChange led a 3-year change plan to transition the business from a range of independent systems and manual interventions to a few critical systems including a Dealer Management System impacting 800+ employees jobs and shifting mindset to the embrace transformation.
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8 out of 9 successful implementations with a 40% reduction in manual interventions.
03
Vendor Selection for Financial Services - Markets (< 1 year)
Capabilities Applied
Vendor Selection
Request for Proposal
Workshop facilitation
Brief
​intoChange was briefed to oversee the vendor selection program for a new Markets System. This included the feasibility and viability of adoption of a USD$5million implementation, the team’s ability to absorb changes and change velocity, build the RFP impact assessment of pipeline projects and change readiness.
Case for Change for a Circular Economy in Singapore (< 1 year)
Capabilities Applied
Business Case
Stakeholder Management
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Brief
Built a Case for Change for the National Environment Agency for a phased deployment of technology facilities in communities for the up-cycling of PET Plastic and the impact of the eventual reduction in the import of plastic.
05
Performance Appraisal Framework - Insurance (< 1 year)
Capabilities Applied
People Change and Transformation
Function Accountability Charts + Productivity Drivers
Business Analysis
Brief
The Human Resource Team of a Conglomerate required a standardised approach for their Performance and Compensation program for one of its SMEs with up to 50 employees.
We designed and implemented a lightweight Performance Appraisal Framework that maintained the principles of the wider framework and at the same time, allowed the function to move quickly, respond faster to the changing dynamics of smaller businesses and maintain a fair structure across these subsidiaries.
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Having established the framework for 12 months, it came to be recognised as a benchmark of excellence for the group’s smaller businesses. Employees expectations on performance bonus and salary increases within those businesses are now fairly managed, leading to a more sustainable and transparent environment.
06
Digital Implementation - Markets (2 years)
Capabilities Applied
Digital Transformation
Business Analysis
Negotiation Skills
Workshop Facilitation
Multi-Stakeholder Engagement
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Brief
The Markets Department of one of the top 4 banks of Australia was growing and required a real-time solution for placing trading limits and reporting excesses regulated by Product Managers.
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Traders and their managers were in 3 locations across the world and the solution needed to fit the requirements of each local team. Whilst the timeliness of the data and reporting were the objectives, these were not to be an impediment to trade transactions.
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We developed a real time Market Risk Reporting System for Product Managers to conduct Business Intelligence analysis and reports on their trading data (MUREX), limits and excesses within timeframe and budget with no impact to traders within parameters. Engaged and trained impacted users across 6 South East Asian countries, London and Australia.
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A real time solution was implemented and old manual methods decommissioned. The new Operating model for the management of limits and excesses was widely accepted and a local network of champions, change request process and document registry were set up.