Digital Change
with a human-centered approach
Digital Change Management
As a collaborator on digital change projects, intochange leads teams and collaborates in business analysis and change management using PROSCI, sIx by intochange blueprint and clients’ in-house methodologies. In all cases, the human-centered aspect remains a key influence for digital adoption and program success. Our approach consists in:
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being a sounding board to executives in high-pressure environments,
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supporting internal practices and people growth,
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strategically planning/implementing the deployment of end-to-end initiatives with minimal disruption,
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minimising resistance and building a consistent stakeholder engagement towards transformation,
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facilitating workshops and discussions.
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Testimonials
"She is a strategic thinker and her attention to detail is unbeatable. She keeps calm under high pressure and time constraints, has strong communication skills, thinks out of the box and is reliable in every milestone of the program. She also has the perfect balance of working independent and being a team player."
"Sophie is able to use her strong stakeholder management skills and positive attitude to set up projects for success."
"Sophie’s ability to mentor upcoming talents and key players so they feel confident in driving change – both technically and using their own soft skills is exceptional. By being able to transform them into future drivers and leaders, I believe she has the talent of a quiet achiever. "
"I would like to express my appreciation for the excellent work done by intochange in helping us address critical challenges in our team structure and leadership dynamics."
Lana Barteneva
Executive Director, MMCO
Working with Sophie is always a breath of fresh air. Sometimes it seems that efforts do not bring the expected results and everything is going nowhere. Sophie is the person who always helps me to look at things from a different angle and broaden my vision. Not just to solve a problem, but to find new ideas, inspiration and ways to grow.
Priyanka Bulatoo
Business Analyst, SpeedFreight
I had the pleasure of working with Sophie Tseung as a change consultant for coaching and mentoring in my role as a Business Analyst, and I can confidently say that it was a transformative experience. She possesses a unique blend of expertise, patience, and a genuine passion for helping professionals grow in their careers. You truly are a catalyst for positive change.
Collaborations
Automobile Dealer ERP
intochange led a 3-year change plan to transition the business from a range of independent systems and manual interventions to a few critical systems, 40% reduction in manual interventions impacting 800+ employees jobs and shifting mindset to the embrace transformation.
Market Risk Vendor Selection
intochange was briefed to oversee the vendor selection program for a new Markets System. This included the feasibility and viability of adoption of a USD$5million implementation, the team’s ability to absorb changes and change velocity, build the RFP impact assessment of pipeline projects and change readiness.
Case for Circular Economy
Built a Case for Change for the National Environment Agency for a phased deployment of technology facilities in communities for the up-cycling of PET Plastic and the impact of the eventual reduction in the import of plastic. Project set up and operational in Singapore.
Oracle Netsuite Implementation
intochange has structured the change program, mentored key leads and overseen transition from a legacy system to a Netsuite for a family business established in 1982. End-to-end project was conducted over 8 months for Finance and Warehouse Operations starting from the Request for Proposal to the assessment of vendors, setting up an internal structure for change and overseeing the documentation of processes, systems, and people.
Case Studies
Let's Work Together
Our Results
intochange has successfully collaborated with clients who have reported having a faster adoption rate, in turn delivering a faster ROI, improved employee engagement and ownership, minimal operational disruption, value-added data from Day 1 as a result of clear upfront requirements, and better marketability with their customers due to a solid digital interface.
19
projects
2,284 People
directly impacted
94% Adoption
success rate
Digital Change Management
How it works?
As Required
Ideal for projects that need support during busy times such as workshops, pitches, change of resources and urgent deliverables.
Project Based
On a committed term usually 3 months+ that require a dedicated team member to work with your existing project structure.
Leadership Support
Beyond consulting assignments, intochange provides one-on-one partner sessions to up-skill in the soft and hard side of change.
As Required
Ideal for projects that need support during busy times such as workshops, pitches, change of resources and urgent deliverables.
Project Based
On a committed term usually 3 months+ that require a dedicated team member to work with your existing project structure.
Leadership Support
Beyond consulting assignments, intochange provides one-on-one partner sessions to up-skill in the soft and hard side of change.